Shipping policy

Thank you for shopping with OUTLYN!
Below you’ll find all the details about how we process, ship, and deliver your orders.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order has been shipped, you’ll receive an email with a tracking number to track your package.

2. Shipping Rates & Delivery Times

We offer standard shipping for all orders.

Shipping Method Estimated Delivery Time Cost
  Standard Shipping       [5–10 business days] [₹100 or "Free over ₹1599"]

Note: Delivery times are estimates and may vary depending on your location, customs delays, or courier issues.

3. Shipping Destinations

We currently ship to:

  • [India]

If your country is not listed at checkout, please contact us at outlynofficial@gmail.com and we’ll do our best to assist you.

4. Tracking Your Order

Once your order ships, you’ll receive an email with your tracking information.
Please allow up to 48 hours for the tracking number to become active after dispatch.

5. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees set by your country’s customs office.

  • These charges are not included in our product prices or shipping fees and must be paid by the customer.

  • OUTLYN is not responsible for delays caused by customs processing.

6. Wrong Address or Undeliverable Packages

Please make sure your shipping address is correct before placing your order.

  • OUTLYN is not responsible for packages lost or delayed due to incorrect or incomplete addresses.

  • If a package is returned to us due to an incorrect address, reshipping fees may apply.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us at outlynofficial@gmail.com with your order number.
We’ll work with the courier to resolve the issue as quickly as possible.

8. Split Shipments

If your order contains multiple items, they may be shipped separately based on stock availability.
You’ll receive separate tracking numbers for each package if this occurs.

9. Contact Us

If you have any questions or concerns about your order or shipping, please reach out to us at:
📧 outlynofficial@gmail.com

We’re happy to help!